The New Management Approach - A Joint Initiative between itSMF India and CA India.

New Management Approach to Cost Reduction and Improving Efficiency in IT Organizations through Performance Based Service Management:

itSMF India Chapter invites you to attend a power packed Executive Session on Performance Based Service Management where you get an insight on New Management Approach to Cost Reduction and Improving Efficiency in IT Organizations through the unique Performance Based Service Management Methodology (PBSM).

Date:
24^th February 2010

Location:
Hall #12, Regus, Ground Floor, Trade Centre, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051

Who Should Attend:
A must for all CIOs / CTOs / CEOs / IT Directors

Agenda:
2.00 - 2.30
Registration
 
2.30 - 2.45
Welcome Address
by Sunil Mehta, Board Member, itSMF India Chapter – Country Manager, Quint Wellington Redwood India Consulting Pvt. Ltd.

2.45 - 3.45
Understanding PBSM - The New Management Approach on Performance Based Service Management
by Robert E Stroud, Vice President, Service Management and Governance Evangelist, CA Inc.

3.45 - 4.30
End Customer Perspective on PBSM

4.30 - 5.15
Round Table Discussions / Vote of Thanks
by Sunil Mehta, Board Member, itSMF India         
- Country Manager Quint Wellington Redwood India
 
5.15 – 6:00
Tea/ Coffee and Close

Last Date for Free registration is 15^th Feb for Mumbai session.

Email your confirmation for attending this session to This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

This meeting is by invitation only and has a limited capacity.

For further details on the seminar, please contact:
Sunil Mehta This e-mail address is being protected from spambots, you need JavaScript enabled to view it