Introduction
The Information Technology Service Management Forum (India), or itSMF India, is a non profit organization affiliated with the itSMF International. It has been established as a forum for Information Technology professionals to explore all means available to improve the quality of IT services to their respective customers. Although itSMF India takes strategic direction from itSMF International, it operates within the Indian IT industry and its objectives are relevant to that context.
Mission Statement
To provide our membership with a forum that will enable them to exchange views, share experiences and participate in the continuous development of best practices and standards, as well as providing a range of services with significant value to our members.
Activities
The mission and objectives of itSMF India will be achieved through the following activities.
- Keeping members informed about local and international events and trends in ITSM.
- Organizing regular events to build knowledge and awareness about ITSM and to facilitate contact between ITSM professionals.
- Setting the events agenda and to ensure that they are complementary rather than competitive with other similar IT industry events.
- Reviewing any ITSM events worldwide and advertising them in India.
- Maintaining a membership list to facilitate contact between members.
- Maintaining a catalog of ITSM products, training and services available in India.
- Developing and maintaining a set of standards for the application of ITSM as a profession in the Indian IT industry.
- Providing keynote speakers to IT events as required.
For any queries please send an email to
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About itSMF India
