ITIL V3 Alignment White Papers - ITIL V3 and ASL. This paper interfaces ITIL with another IT framework, the Application Services Library. There are both similarities and differences between ITIL and ASL.
itSMF announce their Call For Papers for their annual Conference and Exhibtion, Driving Real Value. If you would like to put your submission forward please click on the link.
The sponsorship for the itSMF 2008 Conference is now available. The premier event in IT Service Management takes place at the Birmingham Metropole on November 10th - 12th