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The New Management Approach - A Joint Initiative between itSMF India and CA India.New Management Approach to Cost Reduction and Improving Efficiency in IT Organizations through Performance Based Service Management: itSMF India Chapter invites you to attend a power packed Executive Session on Performance Based Service Management where you get an insight on New Management Approach to Cost Reduction and Improving Efficiency in IT Organizations through the unique Performance Based Service Management Methodology (PBSM). Date: 24th February 2010 Location: Hall #12, Regus, Ground Floor, Trade Centre, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051 Who Should Attend: A must for all CIOs / CTOs / CEOs / IT Directors Agenda: 2.00 - 2.30 Registration 2.30 - 2.45 Welcome Address by Sunil Mehta, Board Member, itSMF India Chapter – Country Manager, Quint Wellington Redwood India Consulting Pvt. Ltd. 2.45 - 3.45 Understanding PBSM - The New Management Approach on Performance Based Service Management by Robert E Stroud, Vice President, Service Management and Governance Evangelist, CA Inc. 3.45 - 4.30 End Customer Perspective on PBSM 4.30 - 5.15 Round Table Discussions / Vote of Thanks by Sunil Mehta, Board Member, itSMF India - Country Manager Quint Wellington Redwood India 5.15 – 6:00 Tea/ Coffee and Close Don’t miss out on this unique opportunity; sign up today! Limited Seats! Last Date for Free registration is 15th Feb for Mumbai session. Email your confirmation for attending this session to
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. This meeting is by invitation only and has a limited capacity. For further details on the seminar, please contact: Sunil Mehta
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